Refund Policy

Effective Date: January 1, 2024

Digital Goods and Final Sales

A1 Group Insights provides digital sports analytics, data, and expert insights. Due to the nature of our digital products and the immediate delivery of proprietary information upon purchase, all sales are final.

We do not offer refunds, returns, or exchanges for any digital goods or VIP packages once payment has been successfully processed and access has been granted.

Disputes and Payment Issues

If you believe there has been a billing error or an unauthorized transaction, please contact us immediately. We will investigate the issue and, at our sole discretion, determine if a refund or credit is appropriate in cases of technical faults (e.g., being charged twice for a single transaction).

Filing a chargeback with your bank or payment provider (like Paystack) without contacting us first may result in immediate suspension or termination of your account.

Contacting Us for Support

We want you to be satisfied with our service. If you are experiencing technical difficulties accessing your purchased insights, please reach out to our support team at support@a1-groupinsights.com so we can assist you promptly.